Customer Support Portal
Remote Support
Please click the “Join Session” button below to connect to the Biff Duncan remote support site. You will need a join code, which will be provided by the support team.
Troubleshooting Information
Please provide this information to the support team, when requested.
| MY IP Address | 216.73.216.188 |
| My ISP | Amazon.com |
| Timezone | America/New_York |
| Country | United States–US |
| Region | Ohio(OH) |
| City | Columbus |