The Biff Duncan Business Principles
- Our clients are our partners in business and our highest priority is their satisfaction. The interest of our clients always comes first.
- The firm’s reputation is key to our success. It must always be carefully preserved and even improved upon whenever possible. Our clients should expect a very high quality of work and we must always meet or exceed those expectations.
- We cannot succeed in our role of trusted advisors without strict adherence to high ethical standards. We must maintain our integrity and strive to avoid conflicts of interest.
- Our employees are our greatest asset. We strive to provide our employees with a rewarding professional experience where they receive the respect and responsibility that they deserve in return for the high quality work required to maintain the firm’s reputation of excellence. We strive to provide our employees with ample opportunity for growth and advancement in their careers as well as a enjoyable work environment.
- We value family and understand the importance of a happy and healthy home life to all of our people.
- While consulting requires the ability to work independently, teamwork within the firm is crucial. The strength of the firm lies in the sum of all our talent and efforts, rather than with any one person’s. We must be able to rely on each other for assistance, guidance, and support.
- Our industry is very competitive; we must always keep a positive attitude towards others and should not denigrate our competitors.
- High quality of work and efficiency requires attention to detail. Careful planning makes it possible to do things correctly the first time.
- Our technical expertise is second to none. We must constantly update our skills to match the current advancements in information technology.
- Responsiveness is vital in our business. The best possible effort should always be made to respond to clients’ needs in a timely fashion.